Maxima Aluminum Ltd. — Terms and Conditions · Effective January 1, 2026
Download or print the full warranty for your records:
For 5 years from Substantial Completion, if our installation work fails — loose fasteners, poor slope, leaking seams, misaligned panels — we fix it at no cost to you.
The products themselves (Alu-Rex hangers, Gentek aluminum, etc.) have their own separate manufacturer warranties. We’ll help you file those claims, but the manufacturer holds those obligations.
Not covered: weather damage, ice dams, wear-and-tear, colour mismatches on repairs, oil-canning in aluminum panels (normal), damage from other trades, and issues with the underlying building structure.
If something goes wrong: email [email protected] or call 416-677-8191 as soon as you notice it (within 30 days). We’ll respond within 10 business days and inspect the issue before any repair.
This summary is provided for convenience only. The detailed Terms and Conditions in Sections 1–9 below govern in the event of any inconsistency.
This warranty is a limited express warranty provided by Maxima Aluminum Ltd. (the “Company”) to the original purchaser (the “Customer”) of new installation services at the covered property. It applies to new installations only performed by the Company. Proof of purchase, such as the signed contract and/or invoice, is required to make a claim.
Repair work, service calls, partial replacements, and adjustments are not covered by this 5-year warranty unless expressly stated in writing on the specific invoice or estimate for that work. Where no warranty period is stated on such repair/service documentation, no workmanship warranty applies to that work.
Substantial Completion means the date on which the installed work has been completed to the point where the property may be used for its intended purpose, even if minor deficiencies or punch-list items remain outstanding. The 5-year warranty period begins on the date of Substantial Completion.
Materials installed by the Company are covered by the respective manufacturer’s warranty, which is separate from this workmanship warranty and is governed exclusively by the manufacturer’s own written terms as issued at the time of installation. Representative product warranties currently in effect include:
Where the manufacturer’s written warranty differs from any summary above, the manufacturer’s written documentation governs. The Company will reasonably assist the Customer in filing manufacturer warranty claims but is not the manufacturer and has no obligations under, and no control over the outcome of, any manufacturer warranty.
To make a valid warranty claim, the Customer must notify the Company in writing as soon as reasonably practicable after discovering an issue, and in any event no later than thirty (30) days after the Customer first becomes aware of the defect or condition giving rise to the claim.
The written notice must include:
Company Response Commitment: The Company will acknowledge a valid written notice and provide an initial response — including proposed inspection timing or a request for further information — within ten (10) business days of receipt.
Right to Inspect and Cure: Upon receipt of a valid notice, the Company has the right (but not the obligation) to inspect the alleged defect and, if it is determined to be covered under this warranty, to repair or replace the defective workmanship at the Company’s sole option and expense. The Customer shall not engage a third party to perform warranty repair work without first giving the Company a reasonable opportunity to inspect and remedy the issue. The Company will not reimburse third-party invoices incurred without prior written authorization.
Emergency Repairs: If immediate action is required to prevent imminent further damage to the property, the Customer may arrange emergency stabilization measures. Emergency stabilization measures are not warranty repairs unless approved by the Company in writing. The Company will not reimburse third-party costs unless the Company determines, in writing, that: (a) a genuine emergency existed; (b) the issue was covered under this warranty; (c) the Company was contacted and could not respond within a reasonable time; (d) the costs were reasonable and limited to stabilization; and (e) the Customer notified the Company in writing within seventy-two (72) hours and preserved all affected materials for inspection.
Notice may be sent to: [email protected] or by mail to Maxima Aluminum Ltd., 2881 Windwood Drive, Unit #14, Mississauga, ON L5N 2K9. Phone: 416-677-8191.
The Customer’s sole and exclusive remedy under this warranty is repair or replacement of the defective workmanship, at the Company’s sole option. The Company shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind, including without limitation loss of use, loss of income, damage to personal property, or damage to interior finishes or landscaping, even if the Company has been advised of the possibility of such damages.
The Company’s total aggregate liability under or in connection with this warranty, whether arising in contract, tort, or otherwise, shall not exceed the total amount actually paid by the Customer to the Company under the underlying contract or invoice for the specific work at issue.
To the maximum extent permitted by applicable law, all other warranties — whether express, implied, statutory, or arising by usage of trade, custom, or course of dealing, including any implied warranty of merchantability or fitness for a particular purpose — are disclaimed. Nothing in this warranty limits any right the Customer may have under the Ontario Consumer Protection Act, 2002 that cannot be excluded by contract.
Any claim under this warranty that is materially false or fraudulent shall be denied, and the Company shall be entitled to recover its reasonable costs incurred in investigating the claim. Repeated or wilful submission of materially false or fraudulent claims may, at the Company’s discretion, void this warranty in its entirety.
Governing Law & Jurisdiction: This warranty is governed by the laws of the Province of Ontario and the applicable federal laws of Canada. The Customer and the Company attorn to the exclusive jurisdiction of the courts of Ontario for any dispute arising out of or relating to this warranty.
Entire Warranty: This document constitutes the entire workmanship warranty provided by the Company and supersedes any prior verbal or written representations regarding workmanship coverage. No employee, subcontractor, or representative of the Company has authority to modify this warranty verbally or in writing without an authorized signature of a Company officer.
Severability: If any provision of this warranty is found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Force Majeure: The Company shall not be liable under this warranty for any failure or delay caused by events beyond its reasonable control, including natural disasters, epidemic, government action, labour disputes, or supply chain disruption.
Contact Gennadiy directly — 5-year workmanship guarantee, plain and simple.
📞 416-677-8191
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✉️ [email protected]
Maxima Aluminum Ltd. · 2881 Windwood Drive, Unit #14, Mississauga, ON L5N 2K9 · BN: 851475111 · HST: 851475111RT0001